Description

Department:

38953 Wake Forest Baptist Medical Center - Audiology Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

M-F, 8am-5pm

Under direct supervision, the Audiology Assistant assists audiology staff providing hearing aid services and test preparation.

Job Requirements:

• Registered with the North Carolina Board of Examiners for Speech-Language Pathologists and Audiologists and under supervision of Audiologist's license
• Graduation from high school or recognized equivalent
• Two years of experience working in an audiology office setting

Key Responsibilities:

1. Prepares patients for evaluation or treatment. Completes prior approval paperwork as directed by the Audiologist.

2. Performs a variety of assistive tasks including hearing aid repair and troubleshooting, device orientation and ordering, testing preparation, and hearing screening under the supervising Audiologist's license. Provides services previously through telehealth to extend access to clinical care under supervision of an Audiologist.

3. Instructs patients in care and use of devices dispensed by the supervising Audiologist.

4. Perform hearing screening under the direction of an Audiologist. Complete documentation in the medical record regarding any service provided.

5. Serve as point of contact for patients needing hearing aid maintenance.

6. Orders, unpacks and properly stocks hearing device supplies.

7. Intake hearing aids, verifying warranty, verifying receipt and accuracy of parts, preparing for dispense to patient and generating official invoice. Serve as liaison between Audiologist and hearing aid companies to resolve warranty issues.

8. Performs other technical and administrative duties as assigned by Audiologists.

Skills & Qualifications:

• Knowledge and a basic understanding of hearing loss and effect of hearing loss
• Demonstrated understanding of hearing aid equipment
• Good interpersonal and communication skills
• Ability to maintain confidentiality
• Ability to establish and maintain effective work relationships
• Ability to comply with state and federal regulations
• Knowledge of computer equipment and software
• Ability to take direction and training from licensed Audiologist

Pay Range
$19.45 - $29.20

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Under direct supervision, assist audiology staff providing hearing aid services and test preparation.